XFINITY INTERNET CONNECTION TEST HOW TO

How to Stop Your Xfinity Internet from Cutting Outīelow we outline 14 steps you can take to prevent your Xfinity internet from disconnecting. When your Xfinity internet is disconnected, it is mostly not an issue with the router device itself, but other reasons such as: Why Does My Xfinity Internet Keep Disconnecting?

XFINITY INTERNET CONNECTION TEST UPDATE

Next, you can check if there is local outage, update your router firmware, restart or reset your device.īelow, we provide a step-by-step guide on all the solutions you can try to fix the Xfinity network connection issue. If the light is blinking white or solid red, there is an issue with the internet connectivity. To fix the issue, first check the lights on your router and modem to see if they are indicating an issue. The reason why your internet keeps disconnecting can vary from signal issues, loose cables, or service outages.Īlthough annoying, this issue can happen occasionally and should be straightforward to fix.

Ready to learn more? Need to test how your 5g connection is working? Find out how much speed your device can handle using our new device lookup tool, and enjoy a more positive browsing experience with your enhanced knowledge of your device’s relationship to your home WiFi network.Have you experienced an issue where your Xfinity internet keeps disconnecting? For the best measurement of the “super highway” speed, try running a speed test from a laptop that is hard wired to the gateway. With that in mind, if you run a speed test from a device with an expected WiFi speed that is lower than your plan, the results will be limited to roughly your device’s expected WiFi speed.Ī speed test result that is below the expected WiFi speed of your device normally points to a coverage issue try moving the device closer to the gateway then running the test again to see if speeds improve.įor the fastest Internet speeds, hardwiring is still your best bet. *The Xfinity speed test is measuring the “smaller” highway (device speed), not the “super” highway (plan speed), so results are often lower, and will vary by device. Think of it like a network of highways: one super highway connects the Internet to your home (this is the speed you buy from Comcast), and from there it branches off into smaller highways that lead to your respective devices. Xfinity’s plans are built to support the needs of many bandwidth hungry devices at the same time – sometimes too much bandwidth for a single device to handle. This speed test tool doesn’t measure the speed coming into your home, but the speed on the device running the test (like your phone, or your laptop). Device speeds explainedĮver wonder why your internet speed test result is lower than your plan speed?

XFINITY INTERNET CONNECTION TEST PORTABLE

The tool will also autodetect most mobile phones, tablets, and other portable devices, giving you information about your specific device within moments. You can also compare your device’s expected speed to those of similar devices and see how it stacks up. To look up your device’s capabilities, simply enter the make and model at /devicespeed. Luckily, there’s a new fearure on our internet speed test that allows you to look up the distinct WiFi capabilities of your personal devices. A fast device could mean the difference between watching your favorite show without issue, or buffering for what seems like forever (especially when you’re on the edge of your WiFi coverage area). However, not all consumer devices are created equally when it comes to WiFi. That’s because WiFi gets absorbed by walls and other objects in your house. You’ve probably noticed that the further you are from your router, the slower your WiFi speeds get. Did you know that an iPhone X’s WiFi capability is about 12 times greater than an iPhone 4S’s?ĭid you know that, with the same amount of WiFi, newer devices are capable of much more speed than older devices?

Xfinity internet connection test